I completely forgot to complain about my seamstress experience in Friday’s post on my second-floor wall hanging.
Several weeks ago, I took the hanging to a local seamstress to see if she had any recommendations for the hanging process. I was thinking I should get the fraying sides hemmed and have the top sewn into a loop that I could slide a dowel through.
I’ve always been terrible at sewing projects, despite having a mother with mad sewing skills. I was willing to pay good money for help.
The seamstress for hire? Not helpful at all. And not very nicely unhelpful, either. She was so unpleasant that I determined there would be NO professional seamstresses involved in this project, even if I had to drag the hanging to Biloxi and get my mom to sew it for me.
At some point, however, the Internet reminded me that clip-on curtain hangers existed, and I determined that the hanging’s frayed edges would be safe in their relatively static position on the wall. No sewing, no dowels.
The lesson: Unpleasant customer service isn’t always going to work out for business, large or small, especially when alternatives are everywhere.